Empathy for Co-workers and Vendors
Empathy is the ability to accurately put yourself "in someone else's shoes"– to understand the other's situation, perceptions and feelings from their point of view – and to be able to communicate that understanding back to the other person.
Empathy can be developed by learning to identify your own feelings, experiencing the major differences among people, and regularly asking others for their perspectives and feelings regarding a situation.
Content Library: Empathy for Co-workers and Vendors
Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream.
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