Customer Service Passion

"That tiny joint on the square is so good! The food is amazing but it's the staff's customer service passion that keeps us coming back - they really know how to create a memorable experience."

Customer service is about helping customers or clients make the best choices for them, and ensuring they're satisfied not just with the product or service provided, but also with the sales, delivery, installation, and other parts of the purchasing process.

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Content Library: Customer Service Passion
Top 11 skills of an effective facilitator more_vert
Top 11 skills of an effective facilitatorclose

There are certain skills you can work on or acquire that will help you in your journey to becoming an effective facilitator.

Build your skills in:
  • Facilitation of Discussion
  • Empathy
  • Nonverbal Communication
  • About
  • Free
  • Basic
  • 5 Skills needed for fundraising in the nonprofit sector more_vert
    5 Skills needed for fundraising in the nonprofit sectorclose

    Fundraising is often carried out by professional staff with the relevant training and experience, but many members of staff and volunteers will also be involved at all levels, whether collecting at events or writing grant applications.

    Build your skills in:
  • Fundraising
  • Negotiation
  • Business Acumen
  • About
  • Free
  • Basic
  • 4 skills for researchers of the future more_vert
    4 skills for researchers of the futureclose

    There are so many useful skills you’ll develop while doing your research – from critical thinking and being able to evaluate your work and that of others, to time management skills. But the research world is rapidly changing, so what skills can you develop now to make you ready for the research future?

    Build your skills in:
  • Research Skills
  • Market Research
  • Critical Thinking
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  • Free
  • Intermediate