Empathy

When it came to those more difficult conversations, the team always appreciated Taylor's empathy. Everyone noticed they was able to recognize and adapt to each person's unique traits, and ask them for their feelings and perspectives whatever the situation.

Empathy is the ability to accurately put yourself "in someone else's shoes"– to understand the other's situation, perceptions and feelings from their point of view – and to be able to communicate that understanding back to the other person.

Empathy can be developed by learning to identify your own feelings, experiencing the major differences among people, and regularly asking others for their perspectives and feelings regarding a situation.

Content Library: Empathy
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  • Intermediate
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  • Intermediate
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    Studies on listening have show that we spend 60% of our communication time listening and that the average person can only remember 10% of that 3 days later. Discover why most of us find listening so difficult and how we can improve our listening skills.

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  • Intermediate
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    Find out step by step what an eSports manager does

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    Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream.

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    Construction management has become more technical with the development of new software platforms to simplify many processes. But simply purchasing a work management tool or platform is not enough — project managers must also figure out the best way to implement and sustain those tools. This article includes five strategies to help construction PMs become even more successful

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    Instructional strategies are the techniques instructors use to deliver training. They can be used in a variety of formats and scenarios.

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    Online course powered by CalArts

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