About
The world's population continues to age: more people are living into their 80s, 90s and 100s. There will be more opportunities to provide services to these groups across a range of industries and sectors.
Industries
Skills
- Customer Service Passion
- Empathy
- Listening Skills
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Ola
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Content Library: Octogenarian Service Provider
How to become a great troubleshooter and pass on this knowledge to others on your team.
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Studies on listening have show that we spend 60% of our communication time listening and that the average person can only remember 10% of that 3 days later. Discover why most of us find listening so difficult and how we can improve our listening skills.
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To succeed in a cross-cultural business setting, it's important to understand the differences in how people communicate. Language isn't the only barrier. Pace, style, and nonverbal cues all affect how messages are received.
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The Reboot podcast showcases the heart and soul, the wins and losses, the ups and downs of startup leadership
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11 core compentencies to provide greater understanding about the skills and approaches used within today’s coaching profession as defined by the International Coach Federation
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There are certain skills you can work on or acquire that will help you in your journey to becoming an effective facilitator.
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In our louder and louder world, says sound expert Julian Treasure, "We are losing our listening." In this talk, Treasure shares five ways to re-tune your ears for conscious listening -- to other people and the world around you.
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Corporate leaders’ 360-degree feedback indicates that one out of four of them has a listening deficit — the effects of which can paralyze cross-unit collaboration, sink careers and, if it’s the CEO with the deficit, derail the company.
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Discover how people think, how they process information, and what goes on behind the scenes.
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